FAQs

If you have any further questions please email [email protected]


Q: The product I want is not listed. Can you help?

A: We are always happy to try and locate products for customers. We are also always looking for new products to add to our range. So please contact us with your requests. We can't promise to be able to help but we will try.

Q: What is your policy on packaging?

A: At Willis and Grabham online we care about environmental issues as well as having happy customers. To this end you may find that your goods arrive in packaging which has been previously used. Our aim in doing this is twofold firstly it requires less new material to be manufactured thus reducing energy and raw materials usage and secondly it helps keep our costs and therefore our prices to you down. Whilst following this in-house recycling policy we still endeavour to ensure that your goods arrive in perfect condition. All new machines will be in their original boxes

Q: Do you ship internationally

A: Unfortunately we only ship within the UK